by Angela Guess A new press release reports, “NICE today announced the introduction of NICE Compliance Center, a unique compliance recording solution for the contact center industry. Combining NICE’s leading recording platform with analytics capabilities and end-to-end media encryption, Compliance Center is a holistic solution that reduces the risk of regulatory breaches while centralizing all […]
Semantic Technology, Data Governance, and Compliance
by Angela Guess Marty Loughlin recently wrote in Datanami, “Data governance has emerged to the forefront of financial services ever since this vertical became inundated with increasing and evolving regulations, penalties, and regulatory entities at the end of the last decade. Stringent compliance requirements not only mandate that organizations provide accountability for data, but traceability, […]