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Leveraging Enterprise AI

Leveraging enterprise artificial intelligence (AI) provides a system that can automate repetitive tasks, answer questions, and improve decision-making. The AI operates machine learning extensions and automated services to deliver satisfying customer experiences and can streamline research projects. Enterprise AI can be described as a combination of machine learning and deep learning algorithms.  With enterprise AI, managers and […]

Machine Learning Solutions

Machine learning solutions can be considered a subdivision of artificial intelligence, with multiple machine learning algorithms combined to create artificial intelligence. Some of these algorithms can, however, be used to accomplish specific, limited tasks, ranging from answering phones to recognizing images.  Machine learning (ML) solutions are normally used in situations requiring adaptability, a limited variety of […]

IT Service Management Trends and Challenges

Due to the pandemic, the last two years have drastically changed IT operations, especially corporate IT service management, delivery, and support capabilities. In order to gauge exactly how these operations have changed, in late 2021, a global IT service management survey, The State of ITSM: Two Years into the Pandemic, was taken by 437 IT professionals, the […]

Will AI Take Over Jobs in the Future?

If you ask, “Will AI take over jobs in the future?” to a group of people around you, you will likely get different opinions. Some may say that “no, AI will make our work easier” and others may say that “yes, we will surely lose our jobs.” It’s a debatable topic and has been a […]

Advances in Machine Learning

There is little doubt machine learning has become one of the most powerful technologies in the last decade. The emphasis on “learning” in machine learning allows computers to make better and better decisions, based on previous experiences. Advances in this technology have allowed for recent breakthroughs that promote faster and more efficient business intelligence, using […]