According to a recent press release, “SAP SE announced an expansion of SAP® Leonardo Machine Learning capabilities based on its upgraded SAP Conversational AI service that will enable major companies to build increasingly sophisticated corporate chat bots easily. SAP also announced an investment in intelligent robotic process automation (RPA) that is intended to help SAP automate repetitive processes across its portfolio. Further, SAP plans to release smart application design capabilities in the SAP Analytics Cloud solution and has added new partner content in the business content library. This announcement was made at the SAP TechEd conference taking place October 23–25, 2018, in Barcelona.”

Juergen Mueller, chief innovation officer at SAP, commented, “With intelligent robotic process automation, our customers will be able to achieve the high automation level necessary to become an intelligent enterprise… Machine learning acts here as the brain that is managing exceptions and guides the RPA bot to execute on desired processes. With our enterprise-grade offer for SAP Conversational AI, we have taken a step further than our previously announced industry-specific packaged bots. The expansion allows customers to automate their customer support with chat bots. These updates, together with new smart analytics capabilities, are the next big milestone to bring intelligence to our customers.”

Read more at PR Newswire.

Image used under license from Shutterstock.com