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New Relic Enhances AIOps Capabilities

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A new press release states, “New Relic, Inc., the industry’s largest and most comprehensive cloud-based observability platform built to help customers create more perfect software, today enhanced New Relic AI, a suite of AIOps capabilities built for on-call DevOps, Site Reliability Engineering (SRE) and network operations center (NOC) teams responsible for operating modern infrastructure. New Relic AI provides advanced applied intelligence (AI) and machine learning (ML) technologies to help customers detect, diagnose and resolve incidents faster, and continuously improve incident management workflow.”

The release continues, “DevOps and SRE teams are under increased pressure to meet service level objectives, ship software without errors, and quickly fix incidents before their customers notice. More and more frequently, teams now find themselves bombarded with alerts sent from a mix of fragmented tools making it even more difficult to detect, diagnose, and resolve potential problems. New Relic AI was designed to provide on-call teams with intelligence and automation that augments their existing incident management teams and workflows to help get closer to root cause faster.”

Guy Fighel, GVP and Product GM at New Relic, commented, “New Relic’s goal is to help reduce the toil and anxiety of running modern systems for engineering teams. We’re proud to report that our early-access customers reported that they have seen automatic reductions in alert noise by 50 percent — and some as much as 80 percent within days… New Relic AI is the only solution that has the automation, intelligence and scale-out architecture needed to deliver true observability and offer precise insights that today’s modern and complex enterprises require. We continue to push the boundaries to empower DevOps and SRE teams as we enhance our platform relentlessly.”

Read more at Business Wire.

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