PRNewswire has recently written of OpenText’s announcement the City of Madrid, Europe’s fifth largest city, has selected OpenText to manage its citizen service portals which serve the needs of more than 3.2 million residents and intranet which serves more than 23,000 staff. OpenText is a global leader in Enterprise Information Management (EIM),

The City of Madrid has been managing its portals, www.madrid.es, http://datos.madrid.es and https://sede.madrid.es, on-premises since 2005, and was facing significant challenges, including limitations of the existing IT platform, aging hardware and outdated software which had exceeded its maintenance period. The city also needed to rationalize costs for hardware, license maintenance and platform administration. Beyond solving these existing issues, they sought a service that would allow their IT resources to focus on providing the best service to Madrid citizens, instead of taking care of maintenance tasks.

OpenText partner Indra implemented the new OpenText cloud content management and portals platform for City of Madrid. The project involved the migration of more than 500,000 elements containing city information for citizens and 150 integrated applications of portals and content management. The ambition and success of the project led OpenText to recognize it as the Most Innovative Customer Experience Management Project in the OpenText Elite Awards, presented at Enterprise World 2016. Every year, this award recognizes the most innovative and successful Enterprise Information Management (EIM) deployments.

Read more at PRNewswire.