According to a new press release, Databricks has announced the launch of the Data Intelligence Platform for Communications, a comprehensive data and AI platform designed specifically for telecommunications carriers and network service providers. This platform offers Communication Service Providers (CSPs) a unified foundation for data and AI, allowing them to gain insights into networks, operations, and customer interactions while ensuring data privacy and confidentiality. The platform, built on an open lakehouse architecture, integrates data management, governance, and data sharing with generative AI and machine learning tools.

The Data Intelligence Platform for Communications addresses the challenges faced by the Communications industry, such as the surge in global traffic, increased demand for network equipment, and consumer expectations for higher-quality services. The platform aims to empower CSPs to predict market trends, forecast demand patterns, monetize data, and democratize data insights across their organizations. Notable early adopters of the platform include AT&T, which uses it to enhance innovation, product enrichment, and operational efficiencies.

Key features of the platform include the ability for CSPs to use diverse data types to improve customer experience, unified governance and compliance through Databricks Unity Catalog, and cost-effective collaboration via Delta Sharing. The platform also offers pre-built data and AI solutions customized for high-value industry use cases, such as large language models for customer support.

Databricks emphasizes that the Data Intelligence Platform uniquely combines the benefits of a unified data lakehouse with the transformative capabilities of generative AI, providing a modern and scalable solution for the dynamic needs of customers in the communications industry.