Organizations invest considerable resources into collecting customer data to build digital footprints and profiles for enhancing the customer experience (CX). Previous technologies and toolsets limited businesses to simple, structured data, which included mainly transactional information as well as customer and call center conversations. Then, they would use a solution like sentiment analysis to determine if […]
Sustainable Data Centers: The Green Revolution in Data Management
With the rise of technology, data centers – the foundation of our internet-powered lives – are under increasing scrutiny for their overall environmental impact. These massive facilities consume vast amounts of energy and water, contributing significantly to carbon emissions. However, the tide is turning. A growing trend toward sustainability is reshaping the way data centers operate, […]
AI-Powered E-Commerce Search: Navigating the Hype and Harnessing the Potential
Where are we in the AI hype cycle? The initial shock of ChatGPT has subsided, and AI cynics now argue that progress in large language models (LLMs) has plateaued. Some argue that the hype is morphing into disillusion. In my opinion, this perception misses what’s most important. While big tech may be struggling to show […]
How Collaboration Between Data Engineers and Data Scientists Unlocks Actionable Insights
In today’s rapidly evolving data landscape, organizations must make sense of the overwhelming amounts of data generated daily. The roles of data engineers and data scientists are central to this mission. They each require distinct skill sets that, when combined, can create a powerful synergy. As a seasoned data professional, I have witnessed how effective collaboration between data engineers […]
How Educational Institutions Can Fortify Security Defenses
I admit it: I was one of those kids who was genuinely excited when back-to-school time rolled around. I couldn’t wait to get to the store to buy my new notebooks, multicolored folders, pencils, pens, and highlighters. And the thought of seeing my friends who I hadn’t had a chance to see over the summer […]
Cyber Criminals Hate Cybersecurity Awareness Month – and Enterprise Cyber Secure Storage
Certain people are not happy about October being Cybersecurity Awareness Month. They don’t like that more CIOs, CISOs, and IT teams are becoming aware of powerful strategies to protect their enterprises from ransomware and malware attacks. They don’t like that corporate leaders are better understanding how to incorporate cyber storage resilience and recovery into an […]
All Ears on Generative AI Voice Tech
Generative AI is having a moment, and while we often think of visual and written applications, one emerging area to watch is speech-to-speech technology. With the promise of revolutionizing communication by transforming one person’s voice into another’s or even into a different language in real time, the possibilities are endless. With the promise of reshaping […]
Key Principles of Data Product Management for Maximizing Business Value
Although almost every company in the world recognizes the power of data, most struggle to unlock its full potential. Companies such as Google, Amazon, and Uber that primarily deal with data are among the most valuable in the world, in terms of market capitalization, business performance, and innovation. One of the key reasons for their […]
Three Steps Toward Quality, AI-Ready Data
AI is the new technology darling of the business world, and rightfully so. IDC found that companies that invest in AI realize an average return of $3.50 for every dollar spent. Generative AI alone could add the equivalent of $2.6 to $4.4 trillion annually to the global economy across the 63 use cases McKinsey and Company analyzed. The excitement […]
Building the AI Workforce: Guidance for Employers and Employees
To successfully hire and retain AI talent, employers must start by taking a step back. What do you want to do? Do you want to retain talent because AI is the next big thing and everybody’s telling you that you need to have AI in your product? That may be true. From a sales perspective, […]