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The AI Trust Gap: A Cultural Perspective

Only 52% of employees are confident their organization will ensure AI is implemented in a responsible and trustworthy way, according to Workday’s Closing the AI Trust Gap report. Trust will be key to getting employees engaged in the change needed to realize AI’s full potential. This post will look at what can be done from a cultural perspective. What Is […]

How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys

According to a recent report, a continuous loop of disruptions impacts 20% of customer interactions in healthcare, with nearly half of these disruptions delaying or preventing patient care. However, organizations using conversational intelligence to listen to and analyze the voice of the customer (VOC) are realizing benefits, citing a 25% increase in first-call resolution rates and […]

Facing a Big Data Blank Canvas: How CxOs Can Avoid Getting Lost in Data Modeling Concepts

The volume of data now available to businesses continues to grow exponentially. When looking to extract valuable insights into their business’s performance, C-level executives (CxOs) must navigate the big data blank canvas. This requires a strategic approach, in which CxOs should define business objectives, prioritize data quality, leverage technology, build a data-driven culture, collaborate with […]

Hybrid Architectures in Data Vault 2.0

Are you drowning in data? Feeling shackled by rigid data warehouses that can’t keep pace with your ever-evolving business needs? You’re not alone. Traditional data storage strategies are crumbling under the weight of diverse data sources, leaving you with limited analytics and frustrated decisions. But what if there was a better way? A way to […]

Data Science for All: How Open Source Levels the Playing Field in a Talent-Starved Market

Despite today’s data scientist talent shortage, organizations are not holding back from investing in Data Science initiatives.  A recent survey produced by my company in collaboration with TechTarget’s Enterprise Strategy Group shows that most organizations understand how to overcome today’s talent shortage. 87% of respondents said that building Data Science skills across domains and lines of business departments is a […]

From Labs to Leaders: 2024’s Generative AI Predictions for Industry Champions

In the past year, we have witnessed the explosive emergence of generative AI (GenAI) use cases. Its potential to revolutionize how businesses analyze, create, and compete is undeniable, but beyond the hype, a critical question hangs in the air: How will industries move forward with GenAI in 2024? This blog post explores five key predictions […]

Three Ways AI Will Change in the New Year

In the fast-paced landscape of 2023, organizations embraced artificial intelligence (AI) and its related technologies, experiencing a surge in diverse AI applications. According to data from McKinsey, there was a significant 55% adoption rate of AI across global industries by employees. However, as we step into 2024, organizations recognize that while AI is critical for competitiveness and […]