In today’s virtual-first economic system, companies are under relentless strain to ensure their products deliver the most effective overall performance with minimal downtime. Whether it’s SaaS software serving thousands of customers globally, or a complex company platform assisting vital commercial enterprise functions, the call for reliability and efficiency is higher than ever. As IT infrastructures […]
The Best and Worst of Times for Generative AI: The Missing Value Prop
When generative AI (GenAI) broke onto the scene in late 2022, a floodgate of market opportunity and innovation was unleashed with it. In recent months, we’ve seen substantial technical and affordability progress by many measures: AI now beats out human performance on many benchmarks of simple tasks, OpenAI’s release of its high-performing GPT-4o “mini” small AI model […]
The Role of Data Engineering in AI and Machine Learning Projects
Artificial intelligence and machine learning are revolutionizing nearly every industry, from healthcare and finance to manufacturing and entertainment. Intelligent assistants, self-driving cars, facial recognition systems, and many other contributions are on the list. However, behind the glitz and glamor of these advancements, there is an underappreciated field: data engineering. Data is the lifeblood that fuels today’s […]
The AI Paradox: Why Investment Doesn’t Guarantee Success Without Privacy and Security
Year after year, organizations across industries have continued to push the limits of their technology capabilities through the increased adoption of AI. To put this into perspective, global investments in AI more than doubled in 2023, reaching $200 billion, and the market is now expected to reach a valuation of nearly $2 trillion within the next […]
Strategies to Mitigate Cloud Expenses Amidst the Rise of AI
When diving into the world of AI, you have likely noticed how cloud costs can skyrocket unexpectedly, with bills piling up along the way. According to my company’s latest State of the Cloud Report, over half of all data now resides in public clouds. With 84% of the respondents citing cloud spending as their primary challenge, […]
Best Practices for Getting Company Data Ecosystems AI-Ready
Organizations invest considerable resources into collecting customer data to build digital footprints and profiles for enhancing the customer experience (CX). Previous technologies and toolsets limited businesses to simple, structured data, which included mainly transactional information as well as customer and call center conversations. Then, they would use a solution like sentiment analysis to determine if […]
Sustainable Data Centers: The Green Revolution in Data Management
With the rise of technology, data centers – the foundation of our internet-powered lives – are under increasing scrutiny for their overall environmental impact. These massive facilities consume vast amounts of energy and water, contributing significantly to carbon emissions. However, the tide is turning. A growing trend toward sustainability is reshaping the way data centers operate, […]
AI-Powered E-Commerce Search: Navigating the Hype and Harnessing the Potential
Where are we in the AI hype cycle? The initial shock of ChatGPT has subsided, and AI cynics now argue that progress in large language models (LLMs) has plateaued. Some argue that the hype is morphing into disillusion. In my opinion, this perception misses what’s most important. While big tech may be struggling to show […]
All Ears on Generative AI Voice Tech
Generative AI is having a moment, and while we often think of visual and written applications, one emerging area to watch is speech-to-speech technology. With the promise of revolutionizing communication by transforming one person’s voice into another’s or even into a different language in real time, the possibilities are endless. With the promise of reshaping […]
Three Steps Toward Quality, AI-Ready Data
AI is the new technology darling of the business world, and rightfully so. IDC found that companies that invest in AI realize an average return of $3.50 for every dollar spent. Generative AI alone could add the equivalent of $2.6 to $4.4 trillion annually to the global economy across the 63 use cases McKinsey and Company analyzed. The excitement […]