Click to learn more about author Mackenzie Thompson. As 2018 comes to an end, now is the time to begin a new chapter concerning the life-saving power of data. Now is the time to remember not only the value of data but the many ways data informs what we value most—namely, the lives we cherish […]
What is Predictive Analytics and Can it Help You Achieve Business Objectives?
Click to learn more about author Kartik Patel. The process of Predictive Analytics has come far in the past decade. No longer is this process the sole responsibility of data scientists or IT staff. Today’s Self-serve Predictive Analytics and forecasting tools are designed to support business users and data analysts alike. What is Predictive Analytics? Predictive […]
The Characteristics of Data-Driven Product Management and Development
Click to learn more about author Victor DeMarines. Gartner predicts that by 2021, some 75 percent of independent software vendors will embed software usage analytics in their products to inform product management decisions and measure customer health. When viewed through the lens of our product management recent survey “Listening to the Voice of the Customer,” that […]
Artificial Intelligence for Data Analytics and the Customer Experience
Click to learn more about author Shubham Saxena. Industries are looking out for more and more AI-based solutions to transform customer experience. It has become the buzzword in order to reduce customer efforts, make processes tech driven and assure the best services. One more aspect that AI and Machine Learning are covering is the proactive approach […]
Revisiting the Data Science Suitcase
Click to learn more about author Steve Miller. Two years ago, I wrote a blog entitled “What Size is Your Suitcase?” in which I recounted a holiday shopping “dilemma” my wife and I experienced as we purchased mutual gift suitcases. The muddle revolved on which size bags to buy – large ones that could handle […]
Why Data Science is Not Statistics
Click to learn more about author Alex Paretski. Statistics as a branch of applied mathematics plays an important role in identifying hidden patterns in data. That’s why it is frequently used interchangeably with broader terms such as Data Science, Data Analytics, Business Analytics, and Machine Learning. Not only is this comparison technically incorrect, but it […]
A Framework for Companies Seeking to Invest in Artificial Intelligence
Click to learn more about author Asha Saxena. You can’t seem to get away from seeing tech headlines about how many companies want to adopt or use AI for their Business Intelligence applications and technologies. From a Forbes article titled ‘“Preparing Your Business For The Artificial Intelligence Revolution” to a Martech advisor one called “How to […]
Endowment Dollars for Data: An Ad Hoc Reporting Case Study
Click to learn more about author Mike Brody. The vast majority of knowledge workers utilizing Business Intelligence via their hub SaaS application, regardless of vertical, will likely never build their own reports from scratch. According to Eckerson Group’s “A Reference Architecture for Self-Service Analytics” (2016), 90% of knowledge workers in an organization use BI casually with […]
Data Science in 90 Seconds: Decision Trees
Click to learn more about video blogger Laura Kahn. This is Lesson 9 in the Data Science in 90 Seconds video blog series from host Laura Kahn. The series covers some of the most prominent questions in Data Science such as Supervised and Unsupervised Learning, K-Means Clustering, Naive Bayes, Decision Trees and Random Forests, Ridge Regression, […]
The AI Advantage in IT Service Management: AI at Work in ITSM
Click to learn more about author Ashwin Ram. With all the advances in the area of Artificial Intelligence (AI) and its widespread application across various disciplines, this new technology is making its way to IT Service Management (ITSM). ITSM has seen multiple waves of new technology, each promising to redefine the way things work. But […]