Click to learn more about author Gaurav Belani. Before we get into the specifics of why data is essential to the success of digital transformation, let’s first get acquainted with the term “digital transformation” that’s becoming every business manager’s favorite word these days. What Is Digital Transformation? In simple words, digital transformation can be defined […]
Accelerating Enterprise Growth with Data Science
Click to learn more about author Sudeep Rao. The 21st century has been characterized by the exponential growth of disruptive technology and its impact in multiple industry sectors – from manufacturing, banking, and finance to health care and retail. This has been accompanied by a concurrent data explosion, with every industry sector now generating information […]
Data and Analytics: The Essentials to Make Smarter Benefits Decisions
Click to learn more about author Chris Bruce. There is a treasure trove of data – from benefits selections and health care claims to sentiment analysis and viewpoints shared from internal surveys – waiting to be unearthed and utilized. By collecting, analyzing, and understanding that data, employers can make smarter decisions and, in turn, nudge […]
Discovery and Reporting: The Bread and Butter of Data Migration
Click to learn more about author Daniel Esposito. Enterprise organizations evaluate several factors when choosing a data migration vendor. When making the choice, it helps to consider top priorities, so you know what to look for in the process. Here is a list that can help: Level of effort and associated cost of the solution […]
Text Stream Visualization – All the Better to See You With!
Click to learn more about co-author Andisa Dewi. Click to learn more about co-author Kilian Thiel. Practically everyone has heard of Little Red Riding Hood, a fairy tale of an encounter between a young girl and the Big Bad Wolf. One of the most popular versions of this tale was written by the Brothers Grimm. […]
What Is Binary Logistic Regression and How Is It Used in Analysis?
In this article, we will discuss the Binary Logistic Regression Classification method of analysis, and how it can be used in business. What Is Binary Logistic Regression Classification? Logistic regression measures the relationship between the categorical target variable and one or more independent variables. It is useful for situations in which the outcome for a […]
Rise of the Cyborgs: Using AI/ML to Enhance Human Intelligence (Part 1)
Click to learn more about author Assaf Egozi. Modern organizations house a growing number of “citizen data analysts.” These individuals hold a wide range of positions in the enterprise, from executive and business roles through to data, business, operations, marketing, and sales analyst roles. They work across a wide range of functions, striving to improve insights into […]
How to Improve Customer Retention with Customer Journey Analytics
Click to learn more about author Gaurav Belani. Customer satisfaction isn’t enough! To stay competitive and relevant, businesses need to create awesome customer experience (CX) that excites and engages their audience. Research shows that customers no longer base their brand loyalty on price or product quality. They value experience. It’s no wonder CX is the […]
How to Leave Your BI Dashboards Behind and Discover Real Insights
Click to learn more about author Ajay Khanna. There is currently a massive insights gap caused by silos between business intelligence (BI) dashboards and machine learning (ML) and AI tools that is preventing organizations from capturing new business opportunities hidden in their data. According to a study from the Boston Consulting Group and MIT Sloan Management Review, […]
6 Top Ways We Should Use Speech Analytics
Click to learn more about author Evelyn Johnson. Whether you’re a product-based business or a service-based business, contact centers are likely a vital part of your success. As the business landscape continues to become customer-focused, companies need to ramp up their customer support efforts. Speech analytics is one of the latest developments in the contact center space. […]