Time is always of the essence in the case of system administration and IT operations teams. They address the countless issues coming in from other departments: “My network is acting funky, and I’m about to go on a meeting with an important client,” “I accidentally deleted every important email I have ever received from the […]
The Blame Game Undermines the Benefits of Cloud Adoption
It’s human nature to want to point the finger at someone else when something goes wrong, but even if responsibility rightfully lies elsewhere, that’s an ineffective way to solve a problem. Sure, root cause analysis requires identifying the source of an issue, but all too often, we stop short at the person or group exhibiting […]