Leah Cooper, Global Chief Digital Officer at Sedgwick
Leah Cooper is the chief digital officer for Sedgwick. In her role there, she collaborates with all areas of the company to develop and execute a digital transformation strategy across all lines of business. Leah leads Sedgwick’s technology R&D, as well as all client-facing technology that includes platforms dedicated to claim inquiry, intake, and online digital reporting capabilities.
In 2020, she initiated and led a team to design and build a new global intake platform, which is now Sedgwick’s leading-edge, cloud-based, multilingual platform that enables web-based or API-driven submission of claims. The platform incorporates AI engines for policy validation, external data source integration, automated triage, and decision-making. For its innovation and transformative approach to AI-driven business process, Global Intake was the recipient of the CIO 100 Award and Business Insurance Innovation Awards in 2020, and the Marsh Quinley Award for Innovation in 2021.
In 2022, Leah was named to a Business Insurance Women to Watch. She holds a B.A. in economics and theater from Vanderbilt, and recently completed a Certificate of Specialization in Entrepreneurship and Innovation from Harvard Business School Online.
Follow Leah at: LinkedIn
