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ICS Solutions: Artificial Intelligence Set to Replace Traditional Software Interfaces

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by Angela Guess

A new press release reports, “ICS Solutions, a Microsoft Gold Partner, announced a world first at the Microsoft Inspire event today, the launch of two Microsoft Azure Cognitive Services solutions – FLEX Intelligent Digital Workplace and FLEX Cognitive Automation. The two new additions to the FLEX product portfolio recognises the importance that AI will soon play within UK workplaces. Martin Neale, CEO at ICS Solutions explains; ‘Digital transformation has evolved in recent years, but what is ahead is likely to revolutionise industries, drive productivity and change lives forever – all in record time. However, little of this can happen if no one can use the digital tools’.”

Martin continues, “FLEX’s Office 365 Intelligent Digital Workplace combines ground breaking Microsoft AI technology to provide organisations with a meaningful level of digital transformation. Through the simplicity of a conversation, employees are able to leverage the power of their own personal AI driven digital assistants, who have been trained in what is available to them and then embedded automation is able to execute it on the users’ behalf. This fundamentally overrides the previous status quo where users have to know what to look for and then how to do it. This ability to make technology human will ultimately enable organisations to transform user adoption and drive significant productivity improvements.”

The release adds, “ICS’ second product release, FLEX Cognitive Automation, is powered by Microsoft’s Azure Cognitive Services, arguably the most powerful AI tool on the market and according to Satya Nadella, set to be the first AI supercomputer. FLEX Cognitive Automation is an AI starter kit to help businesses build, deploy, manage and control Enterprise class AI assistants. These expert digital assistants ensure that an organisation’s users no longer need to learn or understand new systems, processes or software – all they need to do is have a conversation, and FLEX will do the rest.”

Read more at PR Newswire.

Photo credit: ICS Solutions

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