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Crafting a Secure Future: Integrating an AI-First Security Posture

It is now well understood that integrating AI into an organization’s digital infrastructure will unlock real-time insights for decision-makers, streamline internal workflows by automating repetitive tasks, and enhance customer service interactions with AI-powered assistants. This technology will accelerate everything from purchases to personalized service requests. These benefits have made AI an essential component of modern […]

AI Data Governance Spotlights Privacy and Quality

The emergence of artificial intelligence (AI) brings data governance into sharp focus because grounding large language models (LLMs) with secure, trusted data is the only way to ensure accurate responses. So, what exactly is AI data governance? Let’s define “AI data governance” as the process of managing the data product lifecycle within AI systems. To keep it […]

Unreliable Data Is Essential for AI Progress, and That’s Not a Bad Thing

In May, OpenAI announced a partnership with Reddit to train its language models using the forum’s extensive collection of user-generated content. OpenAI’s goal of enhancing its models’ ability to respond to real-world conversations and diverse linguistic patterns seemed straightforward. But the decision quickly sparked concerns – namely, the potential inclusion of misinformation and biased content in the […]

AIOps and Its Impact on Product Support and Maintenance

In today’s virtual-first economic system, companies are under relentless strain to ensure their products deliver the most effective overall performance with minimal downtime. Whether it’s SaaS software serving thousands of customers globally, or a complex company platform assisting vital commercial enterprise functions, the call for reliability and efficiency is higher than ever. As IT infrastructures […]

The Best and Worst of Times for Generative AI: The Missing Value Prop

When generative AI (GenAI) broke onto the scene in late 2022, a floodgate of market opportunity and innovation was unleashed with it. In recent months, we’ve seen substantial technical and affordability progress by many measures: AI now beats out human performance on many benchmarks of simple tasks, OpenAI’s release of its high-performing GPT-4o “mini” small AI model […]