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Why Your Chatbot Is Underperforming – And the Must-Have Capabilities to Turn It Around 

More and more organizations are adopting generative AI (GenAI)-powered chatbots that have the power to streamline operations by automating repetitive tasks to improve efficiency and lead to faster, data-driven decisions. The capabilities of these chatbots to achieve greater accuracy are continually expanding, raising the standard for them to deliver more precise outputs that effectively harness […]

Analytics in the Trenches: Tactical Approaches for Robust Data Insights

Anyone who’s spent time in the analytics trenches knows that reading about data frameworks is one thing – building dashboards that influence boardroom decisions is another beast entirely. While the white papers and conference talks have their place, real impact happens on the ground, where teams are wrestling with messy datasets, inconsistent reporting tools, and ever-shifting […]

Augmented Analytics Tools Can Enable Data Democratization

What is business intelligence democratization? Put simply, BI democratization is the open access to business intelligence and augmented analytics tools to enable analysis and understanding of the data within the enterprise systems. The “democratization”  component relates to the “who.” Who gets access to the data? The simple answer is: everyone.  In an environment where intelligence and […]

How Data Accessibility Shapes Business Intelligence

Business intelligence (BI) ensures organizations and enterprises make measured decisions. And teams are aware of its importance. However, many analytics teams in businesses struggle with slow, fragmented, or downright counterproductive BI systems. What’s interesting is that these challenges do not emerge due to a lack of sophisticated technologies or adequately trained employees. The main culprit […]

Harnessing Data Lineage to Enhance Data Governance Frameworks

At a time when even the smallest organizations have data from multiple sources undergoing various transformations, ensuring data accuracy, security, and compliance has never been more critical. This reality has led to a proliferation of robust data governance frameworks, i.e., the systems, policies, and procedures that manage data as a strategic asset. One vital ingredient […]

Book of the Month: “The One About Data” 

In this month’s Book of the Month, we’re looking at Fuad Hendricks’ “The One About Data … The Coffee Shop Chats.” This is the first in what is becoming a series of coffee shop chats.  The book sets up a true-to-life scenario of a bunch of peers having coffee and solving the world’s data problems […]